We take your privacy seriously. Below you will find our privacy statement explaining how we collect and manage your information as well as the choices and preferences you have. Please read this policy carefully. It contains important information about the processing of your personal data and your rights under applicable law. By accessing our website you accept our Privacy Policy statement and agree to the process and use of your personal data as stated below.

Please note links to other websites operate independently from Aguamadera Ibiza and have their own privacy policies.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

In case of providing personal data of third parties, you undertake to obtain the prior consent of those affected and to inform them about the content of this policy.  

In general, the fields on our forms that are marked as mandatory must be completed in order to process your requests.

1. Who is responsible for the processing of your data (Data Controller)? The responsible for the treatment of your data (data controller) is the entity AGUAMADERA IBIZA, S.L., with address at Ctra. de Jesús a Cala Llonga km 7,5, Santa Eulalia des Riu Ibiza (07819); Email: info@aguamaderaibiza.com

2. What will we process your data for and on what legal basis?

Management of the relationship with customers and users: We treat the data that our customers and users provide in their queries and booking forms to meet their requests, manage their reservation and the provision of services related to it.

The data of the transactions made on the web will also be processed for accounting and administrative management purposes and the fulfillment of our legal obligations in accounting and tax matters.  

These treatments are necessary for the execution of the contract or for the application of pre-contractual measures at the request of the interested parties. 

Sending of commercial communications and management of distribution lists: We process the identification and contact data provided by our customers and people who register on our distribution lists to send them communications about our activities and services. 

To manage our distribution lists, we segment the recipients of our communications according to their market or language. This processing consists of a simple classification according to objective criteria and is not intended for commercial profiling, forecasting or behavioral analysis.

These processing operations are based on the consent you are asked to give. Not giving your consent or withdrawing it does not condition the execution of the order or the provision of the contracted services.

You may at any time request to unsubscribe from the processing for commercial purposes by activating the link provided for this purpose in our communications or by sending an email to: info@aguamaderaibiza.com

3. To whom can we communicate your data? Your data will only be communicated to third parties if required by law, with your consent or when your request involves such communication. For example, in case of reservations containing ancillary services provided by third party suppliers or if the availability request you make is related to these services, the personal data necessary for the processing of such reservation/availability request, will be communicated to the corresponding suppliers, only for this purpose. 

4. How long will we keep your data? In general, we will keep your data for the duration of your relationship with us and in any case for the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to meet any liabilities arising from the processing. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected. The data processed for our commercial communications will be kept for as long as you do not request their deletion.

5. What are your rights? You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access it.  You may also request that your data be corrected if they are inaccurate or that incomplete data be completed, as well as request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

Under certain circumstances, you may request that we restrict the processing of your data. In such a case, we will only process the data concerned for the formulation, exercise or defense of claims or for the protection of the rights of other persons. Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that override your interests or rights and freedoms, or for the formulation, exercise or defense of claims. You may also, under certain conditions, request the portability of your data to be transferred to another data controller.

You may revoke the consent you have given for certain purposes, without affecting the lawfulness of the processing based on the consent prior to its withdrawal, and file a complaint with the Spanish Data Protection Agency.

To request your cancellation of the processing for commercial purposes you can use the link provided for this purpose in our communications or send an email to the following email address: info@aguamaderaibiza.com

To exercise your rights you must send us a request by post or e-mail to the addresses indicated in the section Who is responsible for the processing of your data?

You can obtain more information about your rights and how to exercise them at the Spanish Data Protection Agency at www.aepd.es.